Wednesday, 6 February 2013

Learning to learn (and teach) all over again: how technology does and doesn't change the rules of the game

Blended learning… online learning… Computer-Assisted Language Learning (CALL)… e-books…  e-learning... apps: wherever you look nowadays in the brave new world of English language teaching – and learning – you will soon encounter what seems like a bewildering, mind-boggling soup of high-tech terms and acronyms. For many adult learners – especially those returning to language study after a number of years – this is all a far cry from how they remember being taught English in the past.

Many adults who studied at school will probably still have memories of schoolmasters (and schoolmistresses) in cardigans and jackets powdered with chalk-dust; a dog-eared copy of a grammar book stuffed with sleep-inducing tables and lists; and a vague feeling of frustration tinged with panic at the thought of the looming end-of-term exams – when the full extent of the struggling learner’s futile attempts to pick up the even the most rudimentary knowledge of the language would be laid bare.

OK – that’s a bit of an exaggeration (and is probably a lot truer for British people of a certain age forced to learn mainly French and perhaps German – not to mention the “dead” languages, Latin and Greek). The pain of studying English – the language of Shakespeare and Dickens – has always been tempered for non-native speakers by the fact that it would probably be useful at some point. English is, after all, the world’s pre-eminent lingua franca in business and international communication. 

However, even the thought of being able to travel around the United States asking people for directions – or understanding the words to a pop song – has in many cases proved insufficient to wholly supress the associations of dread and boredom that generations of former school pupils and university students still have when they hear the taboo phrase “English grammar”.

Fast forward now to the modern, well-equipped language classroom, replete with an interactive whiteboard (IWB), wireless-enabled iPads and access to a plethora of online tools ranging from Google Drive to digital resources specially created to support conventional materials (books and CDs). While the shiny new gadgets and whizzy graphics are a world apart from the dusty textbooks and tape cassettes of old, there is at least one constant connecting both past and present: students holding their chin or forehead, trying to puzzle out just how all the different pieces presented to them actually fit together.

Learning to speak a language – any language, not just English – is never easy. There really is no quick fix or magic wand that can be waved and – hey, presto! – you can suddenly gabble away to your heart’s content. Even if you do manage to get your head round slippery grammatical concepts you still face the seemingly-endless task of acquiring the vocabulary of the language. Add to that the perennial problems of pronunciation – as well as knowing when it’s appropriate to use all the expressions you have learnt – and it quickly appears that becoming a relaxed, fluent speaker of English (or French or German) could be a very long way off (if you ever do actually arrive at your destination).

Does technology, then, actually make it easier to reach your goal – learning to speak English – or does it, in fact, simply make it seem less painful? It is undeniable that clicking buttons on a well-designed web page is a lot less arduous than doing pencil and paper tests – or that watching an animated video tends to be far more engaging than reading a dry explanation of grammar rules in a book. And certainly, a highly-motivated language teacher armed with all the latest equipment and materials is in a lot better position than their counterpart stuck in the classroom of the past with only a textbook and a blackboard.

The truth is that so much of what happens in the class – or between student and teacher, whether face-to-face or meeting via Skype – is more about what’s going on inside the learner’s head than whether or not they are using the latest high-tech gadgetry or the oldest of all communications media: talking. 

Teachers spend a lot of time trying to work out what’s going on in their students’ heads. (Perhaps students do the same with the teacher – but for slightly different reasons: their main aim is simply to be able to understand and use something that the teacher obviously has no trouble with. How difficult can it be if the person you are talking to can already do something?) Perhaps technology makes it easier to pinpoint those areas where students are struggling the most (e.g. the ability to give detailed statistical feedback on student errors) – but for the most part an experienced teacher can readily identify which areas of the language are causing her students the most problems: the really difficult bit is – and always has been – working out how to reach that small, inaccessible switch buried deep inside the student’s brain, a switch that once flicked suddenly causes a mental lightbulb to sputter into life, accompanied by the universal sound that indicates learning has taken place: “Aaaah!”

While digital resources and technology in general can help organise materials and facilitate instruction, without the teacher’s (or materials writer’s) insight into how people think, remember and learn, a student who hasn’t “got it” is in the same position whether they are holding a book or the most sophisticated tablet. Rather than technology being a solution to the problem of how people learn a language – or anything else – it is rather just a different medium for giving and receiving information and ideas. And since everyone’s mind is configured in a slightly different way – due both to genetic and social factors – there is never one single method or approach that is guaranteed to work every time, whether online or on paper.

A student and a teacher are like two people walking through a forest: one very familiar with all the possible routes and traps, the other stumbling about trying to figure out where they are going. However good you are as a teacher – and however carefully you light the way for them and clear the fallen branches littering their path – once the student is left on their own it is they who will have to make their way through the undergrowth. The teacher – equipped with as many electronic devices and interactive tools as possible – can do virtually anything for the student, except the most important thing: you can teach someone but you can’t ultimately learn for them. 

Robert Dennis
Riverstone Language & Communications



Are you studying or teaching English? How do you use technology to learn or teach English? Share your thoughts with us about the impact new media and resources are having on the learning process.
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Read Robert's review of last year's PSA Symposium on the Milan English blog. He explains how blended learning expert Pete Sharma and other digital media professionals showcased a variety of online resources for learning English:
Pete Sharma rocks Milan (with a little help from his friends): full report from the PSA Symposium, 2012 (Part 1)
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Riverstone Language & Communications helps people learn new skills, including English for business and life. Find out more about our courses and the Riverstone Network of professionals.

Wednesday, 30 January 2013

Get the bigger picture... at Flow

Welcome to Flow – the online magazine from Riverstone Language & Communications. Flow is where you can find the big ideas and sources of inspiration that drive our business and keep us connected to what’s going on out there in the world.

We hope you’ll drop by now and then to spend a few minutes sharing our take on a wide range of topics – social networking, technology and education, communication and branding, culture, digital media and just about anything else that we find intriguing or inspiring.

Flow will also focus on the people who are making waves in the business world, the social arena and the blogosphere. Maybe you’re one of them – if so, we’d love to hear from you.

Dive in - and enjoy the Flow experience. Feel free to comment, connect and contact us if you have been inspired by our magazine.


 About Riverstone Language & Communications

We are a new, dynamic organisation that helps people to use English in their personal and business lives. In addition to a wide range of specialist and general language courses we also offer the chance to experience English in action during our live events – as well as the opportunity to make connections through our ever-expanding network of contacts.

Visit our website to find out more about us: riverlang.com

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